Content Writer - help-centre articles (remote)

We are growing our team at Bluepeak Harbor Transit Planning Group and adding a Content Writer whose main responsibility will be help-centre articles. You would work closely with colleagues in operations, support and management. What you will do • Write and edit guides, emails and web pages about survey data. • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. What we are looking for • Strong editing habits. • Curiosity about how things work. • A portfolio of clear, practical writing. Nice to have • Experience with survey data. • Basic SEO knowledge. Working arrangement • Part-time, about 16 hours a week, with flexible days. • Remote-friendly, with quarterly visits in Cincinnati. • We reply to every applicant.