Content Writer - help-centre articles (remote)

Foxglove Birch Telecom is a telecommunications provider in Fresno focused on reliable home and business connections. We are hiring a Content Writer to take on help-centre articles. You would join a small organisation of about 12 people, working mostly from home. What you will do • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about network equipment. • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. What we are looking for • Strong editing habits. • A portfolio of clear, practical writing. • Curiosity about how things work. Nice to have • Experience with network equipment. • Basic SEO knowledge. Working arrangement • Part-time, about 28 hours a week, afternoons. • Fully remote, with an occasional day on site in Fresno. • Applications are reviewed on a rolling basis.