Content Writer - help-centre articles (remote)

We are growing our team at Nova Beacon Insurance and adding a Content Writer whose main responsibility will be help-centre articles. Claims teams work together and share what they learn. What you will do • Write and edit guides, emails and web pages about catastrophe response. • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. What we are looking for • A portfolio of clear, practical writing. • Strong editing habits. • Curiosity about how things work. Nice to have • Basic SEO knowledge. • Experience with catastrophe response. Working arrangement • Contract for nine months, with clear deliverables from the first week. • Fully remote, with quarterly visits in Reno. • We will tell you what to expect at each step of the hiring process.