Content Writer - help-centre articles (remote)

Highbridge Umber Energy is looking for a Content Writer. The job centres on help-centre articles for hardship programmes, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about hardship programmes. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with hardship programmes. Working arrangement • Part-time, about 16 hours a week, mornings. • Remote-friendly, with quarterly visits in Albuquerque. • We will tell you what to expect at each step of the hiring process.