Content Writer - help-centre articles (remote)

Harborlight Wilder Water Authority is looking for a Content Writer. The job centres on help-centre articles for billing accounts, and it would suit someone who likes steady, practical work. Crews and office staff work closely together. What you will do • Interview staff and customers and turn what you learn into clear articles. • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about billing accounts. • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Experience with billing accounts. • Basic SEO knowledge. Working arrangement • Part-time, about 16 hours a week, afternoons. • Remote-friendly, with quarterly visits in Madison. • We will tell you what to expect at each step of the hiring process.