Content Writer - help-centre articles (remote)

Highbridge Umber Telecom is looking for a Content Writer. The job centres on help-centre articles for network equipment, and it would suit someone who likes steady, practical work. We keep people connected and take outages personally. What you will do • Write and edit guides, emails and web pages about network equipment. • Work with subject experts to check facts before publishing. • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. What we are looking for • A portfolio of clear, practical writing. • Strong editing habits. • Curiosity about how things work. Nice to have • Experience with network equipment. • Basic SEO knowledge. Working arrangement • Full-time, with a steady weekday schedule. • Remote-friendly, with an occasional day on site in New Orleans. • We will tell you what to expect at each step of the hiring process.