Content Writer - help-centre articles (remote)

We are growing our team at Nova Oak Banking Services Group and adding a Content Writer whose main responsibility will be help-centre articles. You would join a large organisation of about 718 people, working mostly from home. What you will do • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about deposit accounts. • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. What we are looking for • A portfolio of clear, practical writing. • Curiosity about how things work. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with deposit accounts. Working arrangement • Full-time, with a steady weekday schedule. • Remote-friendly, with an occasional day on site in Houston. • We reply to every applicant.