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Content Writer - help-centre articles (remote)

Summit Glen Banking Services Group · Remote · part time

Summit Glen Banking Services Group provides everyday banking and small-business lending around San Jose, and we need a Content Writer to lead our help-centre articles. We keep decisions close to customers and expect people to explain things plainly. What you will do • Write and edit guides, emails and web pages about fraud alerts. • Work with subject experts to check facts before publishing. • Interview staff and customers and turn what you learn into clear articles. • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. What we are looking for • Strong editing habits. • A portfolio of clear, practical writing. • Curiosity about how things work. Nice to have • Basic SEO knowledge. • Experience with fraud alerts. Working arrangement • Part-time, about 28 hours a week, afternoons. • Remote-friendly, with a monthly team day in San Jose. • We reply to every applicant.

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