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Content Writer - help-centre articles (remote)

Northwind Ivory Banking Services · Remote · full time

Northwind Ivory Banking Services is a community-focused bank in Denver serving households and small businesses. We are hiring a Content Writer to take on help-centre articles. You would join a small organisation of about 78 people, working mostly from home. What you will do • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about fraud alerts. • Work with subject experts to check facts before publishing. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Experience with fraud alerts. • Basic SEO knowledge. Working arrangement • Full-time, Monday to Friday. • Fully remote, with quarterly visits in Denver. • Applications are reviewed on a rolling basis.

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