Content Writer - help-centre articles (remote)

Lumen Meadow Press is a printer and publisher in Phoenix serving local and national clients, and we need a Content Writer to lead our help-centre articles. You would work closely with colleagues in operations, support and management. What you will do • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about customer orders. What we are looking for • A portfolio of clear, practical writing. • Strong editing habits. • Curiosity about how things work. Nice to have • Basic SEO knowledge. • Experience with customer orders. Working arrangement • Contract for three months, with the possibility of becoming permanent. • Remote-friendly, with quarterly visits in Phoenix. • We reply to every applicant.