Content Writer - help-centre articles (remote)

Nova Bridge Energy delivers power and gas plans across the Spokane region. We are hiring a Content Writer to take on help-centre articles. You would work closely with colleagues in operations, support and management. What you will do • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about usage data. • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with usage data. Working arrangement • Contract for four months, with the possibility of becoming permanent. • Remote-friendly, with a monthly team day in Spokane. • Applications are reviewed on a rolling basis.