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Content Writer - help-centre articles (remote)

Bright West Transit Planning Group · Remote · part time

Bright West Transit Planning Group is looking for a Content Writer. The job centres on help-centre articles for fare systems, and it would suit someone who likes steady, practical work. Work is collaborative and map-heavy. What you will do • Work with subject experts to check facts before publishing. • Interview staff and customers and turn what you learn into clear articles. • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about fare systems. • Follow a style guide and suggest improvements to it. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with fare systems. Working arrangement • Part-time, about 24 hours a week, mornings. • Fully remote, with a monthly team day in Toledo. • Applications are reviewed on a rolling basis.

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