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Content Writer - help-centre articles (remote)

Harborlight Juniper Civic Services Group · Remote · full time

Harborlight Juniper Civic Services Group works with county and city offices around Jacksonville, and we need a Content Writer to lead our help-centre articles. Benefits and stability attract long tenure. What you will do • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about constituent requests. What we are looking for • Strong editing habits. • Curiosity about how things work. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with constituent requests. Working arrangement • Full-time, on a regular day shift. • Remote-friendly, with a monthly team day in Jacksonville. • We will tell you what to expect at each step of the hiring process.

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