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Content Writer - help-centre articles (remote)

Nova Vale Water Authority Group · Remote · full time

Nova Vale Water Authority Group is a public water utility serving the Louisville area, and we need a Content Writer to lead our help-centre articles. You would join a small organisation of about 157 people, working mostly from home. What you will do • Write and edit guides, emails and web pages about meter reading. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. • Follow a style guide and suggest improvements to it. What we are looking for • A portfolio of clear, practical writing. • Curiosity about how things work. • Strong editing habits. Nice to have • Experience with meter reading. • Basic SEO knowledge. Working arrangement • Full-time, Monday to Friday. • Fully remote, with quarterly visits in Louisville. • We reply to every applicant.

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