Content Writer - help-centre articles (remote)

Stonegate Fern Telecom is a telecommunications provider in Fresno focused on reliable home and business connections. We are hiring a Content Writer to take on help-centre articles. You would join a large organisation of about 966 people, working mostly from home. What you will do • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about billing accounts. • Follow a style guide and suggest improvements to it. What we are looking for • A portfolio of clear, practical writing. • Strong editing habits. • Curiosity about how things work. Nice to have • Basic SEO knowledge. • Experience with billing accounts. Working arrangement • Part-time, about 20 hours a week, with flexible days. • Fully remote, with an occasional day on site in Fresno. • We will tell you what to expect at each step of the hiring process.