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Content Writer - help-centre articles (Portland, OR)

Foxglove Clear Telecom · Portland, OR · contract

Foxglove Clear Telecom provides broadband and phone service around Portland, and we need a Content Writer to lead our help-centre articles. Technicians and office staff share information daily. What you will do • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about customer tickets. • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. What we are looking for • A portfolio of clear, practical writing. • Curiosity about how things work. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with customer tickets. Working arrangement • Contract for six months, with the possibility of becoming permanent. • On site in Portland. • Applications are reviewed on a rolling basis.

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