Content Writer - help-centre articles (Pittsburgh, PA)

Greenridge Quill Telecom is a telecommunications provider in Pittsburgh focused on reliable home and business connections, and we need a Content Writer to lead our help-centre articles. Technicians and office staff share information daily. What you will do • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about outage reports. • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • A portfolio of clear, practical writing. • Strong editing habits. • Curiosity about how things work. Nice to have • Basic SEO knowledge. • Experience with outage reports. Working arrangement • Full-time, on a regular day shift. • On site in Pittsburgh. • We reply to every applicant.