Content Writer - help-centre articles (Phoenix, AZ)

Highbridge Cross Banking Services is looking for a Content Writer. The job centres on help-centre articles for branch operations, and it would suit someone who likes steady, practical work. You would join a small organisation of about 16 people based in Phoenix. What you will do • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about branch operations. • Work with subject experts to check facts before publishing. • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with branch operations. Working arrangement • Full-time, with a steady weekday schedule. • On site in Phoenix, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.