Content Writer - help-centre articles (Philadelphia, PA)

Nova Energy supplies electricity and gas to homes and businesses around Philadelphia, and we need a Content Writer to lead our help-centre articles. You would join a large organisation of about 630 people based in Philadelphia. What you will do • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about usage data. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Experience with usage data. • Basic SEO knowledge. Working arrangement • Full-time, Monday to Friday. • On site in Philadelphia. • We will tell you what to expect at each step of the hiring process.