Content Writer - help-centre articles (Oakland, CA)

Amberfield Birch Telecom builds and runs fibre and wireless networks in the Oakland area. We are hiring a Content Writer to take on help-centre articles. You would join a small organisation of about 173 people based in Oakland. What you will do • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about service installations. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with service installations. Working arrangement • Full-time, on a regular day shift. • On site in Oakland. • We will tell you what to expect at each step of the hiring process.