Content Writer - help-centre articles (Nashville, TN)

Clearpath North Insurance Partners provides coverage to households and businesses around Nashville. We are hiring a Content Writer to take on help-centre articles. Claims teams work together and share what they learn. What you will do • Write and edit guides, emails and web pages about customer complaints. • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • Strong editing habits. • Curiosity about how things work. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with customer complaints. Working arrangement • Full-time, with a steady weekday schedule. • On site in Nashville, with some flexibility after the first few months. • We reply to every applicant.