Content Writer - help-centre articles (Minneapolis, MN)

Lumen Kestrel Community Partners is looking for a Content Writer. The job centres on help-centre articles for donor records, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Interview staff and customers and turn what you learn into clear articles. • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about donor records. • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. What we are looking for • Strong editing habits. • A portfolio of clear, practical writing. • Curiosity about how things work. Nice to have • Basic SEO knowledge. • Experience with donor records. Working arrangement • Part-time, about 24 hours a week, mornings. • On site in Minneapolis. • We will tell you what to expect at each step of the hiring process.