Content Writer - help-centre articles (Milwaukee, WI)

Lumen Haven Learning Group is an education provider in Milwaukee serving students and families, and we need a Content Writer to lead our help-centre articles. Collaboration between teachers and staff is strong. What you will do • Write and edit guides, emails and web pages about student accounts. • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with student accounts. Working arrangement • Part-time, about 16 hours a week, mornings. • On site in Milwaukee, with some flexibility after the first few months. • Applications are reviewed on a rolling basis.