Content Writer - help-centre articles (Memphis, TN)

Greenridge Meridian Transit Planning plans bus and rail service for cities around Memphis. We are hiring a Content Writer to take on help-centre articles. You would join a large organisation of more than 1,000 people based in Memphis. What you will do • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about fare systems. • Work with subject experts to check facts before publishing. What we are looking for • A portfolio of clear, practical writing. • Curiosity about how things work. • Strong editing habits. Nice to have • Experience with fare systems. • Basic SEO knowledge. Working arrangement • Full-time, on a regular day shift. • On site in Memphis. • We will tell you what to expect at each step of the hiring process.