Content Writer - help-centre articles (Madison, WI)

Foxglove Meridian Energy supplies electricity and gas to homes and businesses around Madison, and we need a Content Writer to lead our help-centre articles. You would work closely with colleagues in operations, support and management. What you will do • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about usage data. • Work with subject experts to check facts before publishing. • Interview staff and customers and turn what you learn into clear articles. • Keep existing content accurate and easy to find. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Experience with usage data. • Basic SEO knowledge. Working arrangement • Full-time, Monday to Friday. • On site in Madison, with some flexibility after the first few months. • We reply to every applicant.