Content Writer - help-centre articles (Madison, WI)

Rivermark Rowan Civic Services supports public agencies in Madison with budgeting, records and programmes. We are hiring a Content Writer to take on help-centre articles. You would work closely with colleagues in operations, support and management. What you will do • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about case files. What we are looking for • A portfolio of clear, practical writing. • Curiosity about how things work. • Strong editing habits. Nice to have • Experience with case files. • Basic SEO knowledge. Working arrangement • Contract for six months, with clear deliverables from the first week. • On site in Madison. • We reply to every applicant.