Content Writer - help-centre articles (Madison, WI)

Bright Wren Telecom Group is a telecommunications provider in Madison focused on reliable home and business connections. We are hiring a Content Writer to take on help-centre articles. Technicians and office staff share information daily. What you will do • Write and edit guides, emails and web pages about network equipment. • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. • Keep existing content accurate and easy to find. • Work with subject experts to check facts before publishing. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with network equipment. Working arrangement • Full-time, with a steady weekday schedule. • On site in Madison. • We will tell you what to expect at each step of the hiring process.