Content Writer - help-centre articles (Louisville, KY)

Bright Partners provides broadband and phone service around Louisville. We are hiring a Content Writer to take on help-centre articles. You would work closely with colleagues in operations, support and management. What you will do • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about network equipment. • Work with subject experts to check facts before publishing. • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Experience with network equipment. • Basic SEO knowledge. Working arrangement • Full-time, with a steady weekday schedule. • On site in Louisville. • Applications are reviewed on a rolling basis.