Content Writer - help-centre articles (Knoxville, TN)

We are growing our team at Fernwood Hollow Energy Group and adding a Content Writer whose main responsibility will be help-centre articles. You would join a large organisation of more than 1,000 people based in Knoxville. What you will do • Write and edit guides, emails and web pages about meter readings. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. • Follow a style guide and suggest improvements to it. What we are looking for • A portfolio of clear, practical writing. • Strong editing habits. • Curiosity about how things work. Nice to have • Experience with meter readings. • Basic SEO knowledge. Working arrangement • Full-time, Monday to Friday. • On site in Knoxville. • We will tell you what to expect at each step of the hiring process.