Content Writer - help-centre articles (Knoxville, TN)

Nova Forge Transit Planning is looking for a Content Writer. The job centres on help-centre articles for fare systems, and it would suit someone who likes steady, practical work. We like people who ride the bus and notice when things do not work. What you will do • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about fare systems. • Work with subject experts to check facts before publishing. What we are looking for • Strong editing habits. • Curiosity about how things work. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with fare systems. Working arrangement • Contract for six months, with a review at the end and a chance of extension. • On site in Knoxville. • Applications are reviewed on a rolling basis.