Content Writer - help-centre articles (Indianapolis, IN)

Stonegate Fern Energy is looking for a Content Writer. The job centres on help-centre articles for billing disputes, and it would suit someone who likes steady, practical work. You would join a small organisation of about 13 people based in Indianapolis. What you will do • Write and edit guides, emails and web pages about billing disputes. • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. What we are looking for • A portfolio of clear, practical writing. • Strong editing habits. • Curiosity about how things work. Nice to have • Experience with billing disputes. • Basic SEO knowledge. Working arrangement • Full-time, Monday to Friday. • On site in Indianapolis. • We will tell you what to expect at each step of the hiring process.