Content Writer - help-centre articles (Indianapolis, IN)

Nova Bridge Energy delivers power and gas plans across the Indianapolis region. We are hiring a Content Writer to take on help-centre articles. Reliability is the job, and people here take pride in answering the phone at 3 a.m. when needed. What you will do • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about hardship programmes. • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • Strong editing habits. • Curiosity about how things work. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with hardship programmes. Working arrangement • Full-time, on a regular day shift. • On site in Indianapolis. • We will tell you what to expect at each step of the hiring process.