Content Writer - help-centre articles (Houston, TX)

Cedar Ivory Banking Services Group is a regional lender in Houston with branches and a growing mobile service, and we need a Content Writer to lead our help-centre articles. You would work closely with colleagues in operations, support and management. What you will do • Write and edit guides, emails and web pages about loan files. • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • Strong editing habits. • Curiosity about how things work. • A portfolio of clear, practical writing. Nice to have • Experience with loan files. • Basic SEO knowledge. Working arrangement • Full-time, on a regular day shift. • On site in Houston, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.