Content Writer - help-centre articles (Houston, TX)

Silverline Kestrel Insurance Group is looking for a Content Writer. The job centres on help-centre articles for claims, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about claims. • Interview staff and customers and turn what you learn into clear articles. • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. What we are looking for • A portfolio of clear, practical writing. • Strong editing habits. • Curiosity about how things work. Nice to have • Experience with claims. • Basic SEO knowledge. Working arrangement • Part-time, about 16 hours a week, afternoons. • On site in Houston. • We will tell you what to expect at each step of the hiring process.