Content Writer - help-centre articles (Houston, TX)

We are growing our team at Clearpath Forge Civic Services and adding a Content Writer whose main responsibility will be help-centre articles. You would work closely with colleagues in operations, support and management. What you will do • Interview staff and customers and turn what you learn into clear articles. • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about case files. • Work with subject experts to check facts before publishing. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with case files. Working arrangement • Contract for six months, with a review at the end and a chance of extension. • On site in Houston. • Applications are reviewed on a rolling basis.