Content Writer - help-centre articles (Hartford, CT)

Lumen Thistle Water Authority Group is a public water utility serving the Hartford area. We are hiring a Content Writer to take on help-centre articles. You would work closely with colleagues in operations, support and management. What you will do • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about water quality. • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. What we are looking for • A portfolio of clear, practical writing. • Curiosity about how things work. • Strong editing habits. Nice to have • Experience with water quality. • Basic SEO knowledge. Working arrangement • Full-time, Monday to Friday. • On site in Hartford. • Applications are reviewed on a rolling basis.