Content Writer - help-centre articles (Hartford, CT)

Lumen Linden Civic Services is looking for a Content Writer. The job centres on help-centre articles for public records, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Write and edit guides, emails and web pages about public records. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. What we are looking for • A portfolio of clear, practical writing. • Strong editing habits. • Curiosity about how things work. Nice to have • Experience with public records. • Basic SEO knowledge. Working arrangement • Contract for nine months, with clear deliverables from the first week. • On site in Hartford, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.