Content Writer - help-centre articles (Fresno, CA)

We are growing our team at Rivermark Fern Energy and adding a Content Writer whose main responsibility will be help-centre articles. We work closely with regulators and communities. What you will do • Interview staff and customers and turn what you learn into clear articles. • Write and edit guides, emails and web pages about hardship programmes. • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. What we are looking for • A portfolio of clear, practical writing. • Curiosity about how things work. • Strong editing habits. Nice to have • Experience with hardship programmes. • Basic SEO knowledge. Working arrangement • Full-time, Monday to Friday. • On site in Fresno, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.