Content Writer - help-centre articles (El Paso, TX)

Ironwood Fern Transit Planning Group is a transit-planning firm in El Paso working with agencies and riders. We are hiring a Content Writer to take on help-centre articles. You would work closely with colleagues in operations, support and management. What you will do • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about route schedules. • Work with subject experts to check facts before publishing. • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. What we are looking for • Strong editing habits. • A portfolio of clear, practical writing. • Curiosity about how things work. Nice to have • Experience with route schedules. • Basic SEO knowledge. Working arrangement • Contract for three months, with clear deliverables from the first week. • On site in El Paso. • We will tell you what to expect at each step of the hiring process.