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Content Writer - help-centre articles (Detroit, MI)

Summit Lakeside Telecom Group · Detroit, MI · contract

Summit Lakeside Telecom Group is looking for a Content Writer. The job centres on help-centre articles for customer tickets, and it would suit someone who likes steady, practical work. We invest in training. What you will do • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about customer tickets. • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Experience with customer tickets. • Basic SEO knowledge. Working arrangement • Contract for nine months, with the possibility of becoming permanent. • On site in Detroit. • We reply to every applicant.

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