Content Writer - help-centre articles (Des Moines, IA)

Westbrook Forge Transit Planning Group helps transport agencies around Des Moines design routes and schedules, and we need a Content Writer to lead our help-centre articles. You would join a large organisation of about 376 people based in Des Moines. What you will do • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about route schedules. • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • A portfolio of clear, practical writing. • Strong editing habits. • Curiosity about how things work. Nice to have • Experience with route schedules. • Basic SEO knowledge. Working arrangement • Full-time, with a steady weekday schedule. • On site in Des Moines. • We will tell you what to expect at each step of the hiring process.