Content Writer - help-centre articles (Des Moines, IA)

Fernwood Lantern Insurance provides coverage to households and businesses around Des Moines. We are hiring a Content Writer to take on help-centre articles. You would join a large organisation of more than 1,000 people based in Des Moines. What you will do • Write and edit guides, emails and web pages about policy renewals. • Keep existing content accurate and easy to find. • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. What we are looking for • Strong editing habits. • A portfolio of clear, practical writing. • Curiosity about how things work. Nice to have • Basic SEO knowledge. • Experience with policy renewals. Working arrangement • Contract for four months, with clear deliverables from the first week. • On site in Des Moines. • Applications are reviewed on a rolling basis.