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Content Writer - help-centre articles (Denver, CO)

Northwind Rowan Telecom · Denver, CO · full time

Northwind Rowan Telecom is looking for a Content Writer. The job centres on help-centre articles for customer tickets, and it would suit someone who likes steady, practical work. Technicians and office staff share information daily. What you will do • Work with subject experts to check facts before publishing. • Follow a style guide and suggest improvements to it. • Interview staff and customers and turn what you learn into clear articles. • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about customer tickets. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Basic SEO knowledge. • Experience with customer tickets. Working arrangement • Full-time, Monday to Friday. • On site in Denver. • We will tell you what to expect at each step of the hiring process.

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