Content Writer - help-centre articles (Colorado Springs, CO)

Westbrook Drift Banking Services Group is looking for a Content Writer. The job centres on help-centre articles for loan files, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Write and edit guides, emails and web pages about loan files. • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. What we are looking for • Strong editing habits. • A portfolio of clear, practical writing. • Curiosity about how things work. Nice to have • Experience with loan files. • Basic SEO knowledge. Working arrangement • Full-time, Monday to Friday. • On site in Colorado Springs. • We will tell you what to expect at each step of the hiring process.