Content Writer - help-centre articles (Colorado Springs, CO)

Cedar Sparrow Transit Planning is a transit-planning firm in Colorado Springs working with agencies and riders. We are hiring a Content Writer to take on help-centre articles. You would work closely with colleagues in operations, support and management. What you will do • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about fare systems. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Experience with fare systems. • Basic SEO knowledge. Working arrangement • Full-time, on a regular day shift. • On site in Colorado Springs, with some flexibility after the first few months. • We reply to every applicant.