Content Writer - help-centre articles (Cincinnati, OH)

Stonegate Harbor Telecom Group builds and runs fibre and wireless networks in the Cincinnati area. We are hiring a Content Writer to take on help-centre articles. You would join a large organisation of more than 1,000 people based in Cincinnati. What you will do • Interview staff and customers and turn what you learn into clear articles. • Work with subject experts to check facts before publishing. • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about service installations. • Keep existing content accurate and easy to find. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Basic SEO knowledge. • Experience with service installations. Working arrangement • Part-time, about 16 hours a week, spread across three days. • On site in Cincinnati. • We will tell you what to expect at each step of the hiring process.