Content Writer - help-centre articles (Cincinnati, OH)

Stonegate Birch Arts Center is a cultural organisation in Cincinnati presenting exhibitions and performances, and we need a Content Writer to lead our help-centre articles. You would work closely with colleagues in operations, support and management. What you will do • Work with subject experts to check facts before publishing. • Follow a style guide and suggest improvements to it. • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about ticketing. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • Curiosity about how things work. • Strong editing habits. • A portfolio of clear, practical writing. Nice to have • Experience with ticketing. • Basic SEO knowledge. Working arrangement • Full-time, on a regular day shift. • On site in Cincinnati. • We will tell you what to expect at each step of the hiring process.