Content Writer - help-centre articles (Chicago, IL)

Greenridge Clear Civic Services is looking for a Content Writer. The job centres on help-centre articles for constituent requests, and it would suit someone who likes steady, practical work. We follow procedures carefully and explain them clearly. What you will do • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. • Write and edit guides, emails and web pages about constituent requests. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • Curiosity about how things work. • A portfolio of clear, practical writing. • Strong editing habits. Nice to have • Experience with constituent requests. • Basic SEO knowledge. Working arrangement • Contract for twelve months, with the possibility of becoming permanent. • On site in Chicago, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.