Content Writer - help-centre articles (Chicago, IL)

Greenridge Harbor Telecom provides broadband and phone service around Chicago, and we need a Content Writer to lead our help-centre articles. You would join a small organisation of about 32 people based in Chicago. What you will do • Work with subject experts to check facts before publishing. • Follow a style guide and suggest improvements to it. • Write and edit guides, emails and web pages about service installations. • Keep existing content accurate and easy to find. • Interview staff and customers and turn what you learn into clear articles. What we are looking for • Strong editing habits. • A portfolio of clear, practical writing. • Curiosity about how things work. Nice to have • Basic SEO knowledge. • Experience with service installations. Working arrangement • Part-time, about 20 hours a week, with flexible days. • On site in Chicago. • We will tell you what to expect at each step of the hiring process.