Content Writer - help-centre articles (Charlotte, NC)

Silverline Fox Press prints books, catalogues and packaging from its Charlotte plant, and we need a Content Writer to lead our help-centre articles. You would work closely with colleagues in operations, support and management. What you will do • Interview staff and customers and turn what you learn into clear articles. • Follow a style guide and suggest improvements to it. • Work with subject experts to check facts before publishing. • Keep existing content accurate and easy to find. • Write and edit guides, emails and web pages about proofing. What we are looking for • A portfolio of clear, practical writing. • Curiosity about how things work. • Strong editing habits. Nice to have • Experience with proofing. • Basic SEO knowledge. Working arrangement • Part-time, about 24 hours a week, spread across three days. • On site in Charlotte. • Applications are reviewed on a rolling basis.